{"id":1034,"date":"2026-07-23T09:26:07","date_gmt":"2026-07-23T09:26:07","guid":{"rendered":"https:\/\/xluradigitizing.com\/?page_id=1034"},"modified":"2026-07-23T09:29:43","modified_gmt":"2026-07-23T09:29:43","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/xluradigitizing.com\/?page_id=1034","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1034\" class=\"elementor elementor-1034\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b38b7e2 e-flex e-con-boxed e-con e-parent\" data-id=\"b38b7e2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00f7730 elementor-widget elementor-widget-spacer\" data-id=\"00f7730\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bd91d7 elementor-widget elementor-widget-heading\" data-id=\"3bd91d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0ccad4 e-flex e-con-boxed e-con e-parent\" data-id=\"c0ccad4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-12579fb e-con-full e-flex e-con e-child\" data-id=\"12579fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d426e81 elementor-widget elementor-widget-text-editor\" data-id=\"d426e81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"24\" data-end=\"51\"><strong data-start=\"24\" data-end=\"41\">Last Updated:<\/strong> July 2026<\/p><p data-start=\"53\" data-end=\"271\">Welcome to <strong data-start=\"64\" data-end=\"84\">Xlura Digitizing<\/strong>. These Terms and Conditions govern your use of our website and services, including embroidery digitizing, vector art conversion, custom embroidered patches, and related design solutions.<\/p><p data-start=\"273\" data-end=\"435\">By accessing our website or placing an order, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our website or services.<\/p><hr data-start=\"437\" data-end=\"440\" \/><h3 data-section-id=\"1ufowkf\" data-start=\"442\" data-end=\"459\">\u00a0<\/h3><h3 data-section-id=\"1ufowkf\" data-start=\"442\" data-end=\"459\">1. Our Services<\/h3><p data-start=\"461\" data-end=\"519\">Xlura Digitizing provides professional services including:<\/p><ul data-start=\"521\" data-end=\"680\"><li data-section-id=\"1sc2cc8\" data-start=\"521\" data-end=\"544\">Embroidery Digitizing<\/li><li data-section-id=\"u7f63r\" data-start=\"545\" data-end=\"562\">Logo Digitizing<\/li><li data-section-id=\"1epfq9a\" data-start=\"563\" data-end=\"586\">Vector Art Conversion<\/li><li data-section-id=\"16i124v\" data-start=\"587\" data-end=\"615\">Custom Embroidered Patches<\/li><li data-section-id=\"7f9h9\" data-start=\"616\" data-end=\"634\">Image Retouching<\/li><li data-section-id=\"1xzm044\" data-start=\"635\" data-end=\"654\">Photo Restoration<\/li><li data-section-id=\"1vsjn3m\" data-start=\"655\" data-end=\"680\">Graphic Design Services<\/li><\/ul><p data-start=\"682\" data-end=\"772\">All services are delivered based on the artwork and instructions provided by the customer.<\/p><hr data-start=\"774\" data-end=\"777\" \/><h3 data-section-id=\"2qp2dj\" data-start=\"779\" data-end=\"790\">2. Orders<\/h3><p data-start=\"792\" data-end=\"828\">When placing an order, you agree to:<\/p><ul data-start=\"830\" data-end=\"1031\"><li data-section-id=\"bacbnz\" data-start=\"830\" data-end=\"869\">Provide accurate contact information.<\/li><li data-section-id=\"6nuai3\" data-start=\"870\" data-end=\"926\">Upload artwork that you own or have permission to use.<\/li><li data-section-id=\"1vz68hc\" data-start=\"927\" data-end=\"973\">Review your order details before submission.<\/li><li data-section-id=\"qfuk6n\" data-start=\"974\" data-end=\"1031\">Respond promptly if additional information is required.<\/li><\/ul><p data-start=\"1033\" data-end=\"1175\">We reserve the right to refuse or cancel any order that contains inappropriate, illegal, or copyrighted material without proper authorization.<\/p><hr data-start=\"1177\" data-end=\"1180\" \/><h3 data-section-id=\"19pu30c\" data-start=\"1182\" data-end=\"1205\">\u00a0<\/h3><h3 data-section-id=\"19pu30c\" data-start=\"1182\" data-end=\"1205\">3. Pricing &amp; Payments<\/h3><ul data-start=\"1207\" data-end=\"1466\"><li data-section-id=\"q3l2rg\" data-start=\"1207\" data-end=\"1269\">All prices are displayed in <strong data-start=\"1237\" data-end=\"1244\">USD<\/strong> unless otherwise stated.<\/li><li data-section-id=\"57egkr\" data-start=\"1270\" data-end=\"1315\">Payment may be required before work begins.<\/li><li data-section-id=\"174iwfq\" data-start=\"1316\" data-end=\"1413\">Custom pricing depends on design complexity, stitch count, patch size, or project requirements.<\/li><li data-section-id=\"1jr5cun\" data-start=\"1414\" data-end=\"1466\">Prices are subject to change without prior notice.<\/li><\/ul><hr data-start=\"1468\" data-end=\"1471\" \/><h3 data-section-id=\"1msvkbb\" data-start=\"1473\" data-end=\"1493\">\u00a0<\/h3><h3 data-section-id=\"1msvkbb\" data-start=\"1473\" data-end=\"1493\">4. Turnaround Time<\/h3><p data-start=\"1495\" data-end=\"1604\">Our standard turnaround time for most embroidery digitizing and vector conversion projects is <strong data-start=\"1589\" data-end=\"1603\">4\u201312 hours<\/strong>.<\/p><p data-start=\"1606\" data-end=\"1645\">Production times may vary depending on:<\/p><ul data-start=\"1647\" data-end=\"1741\"><li data-section-id=\"1ax3i66\" data-start=\"1647\" data-end=\"1666\">Design complexity<\/li><li data-section-id=\"k0j7gd\" data-start=\"1667\" data-end=\"1683\">Order quantity<\/li><li data-section-id=\"gr9wj0\" data-start=\"1684\" data-end=\"1704\">Customer revisions<\/li><li data-section-id=\"1gmxi10\" data-start=\"1705\" data-end=\"1722\">Public holidays<\/li><li data-section-id=\"h7m41d\" data-start=\"1723\" data-end=\"1741\">Technical issues<\/li><\/ul><p data-start=\"1743\" data-end=\"1784\">Rush services are available upon request.<\/p><hr data-start=\"1786\" data-end=\"1789\" \/><h3 data-section-id=\"8owec3\" data-start=\"1791\" data-end=\"1821\">\u00a0<\/h3><h3 data-section-id=\"8owec3\" data-start=\"1791\" data-end=\"1821\">5. Customer Responsibilities<\/h3><p data-start=\"1823\" data-end=\"1853\">Customers are responsible for:<\/p><ul data-start=\"1855\" data-end=\"2070\"><li data-section-id=\"4r0f0g\" data-start=\"1855\" data-end=\"1901\">Providing accurate artwork and instructions.<\/li><li data-section-id=\"1kbak3g\" data-start=\"1902\" data-end=\"1967\">Verifying spelling, colors, and design details before approval.<\/li><li data-section-id=\"u3bw4f\" data-start=\"1968\" data-end=\"2010\">Reviewing final files before production.<\/li><li data-section-id=\"18d12tq\" data-start=\"2011\" data-end=\"2070\">Ensuring they have legal rights to all submitted artwork.<\/li><\/ul><hr data-start=\"2072\" data-end=\"2075\" \/><h3 data-section-id=\"x3woce\" data-start=\"2077\" data-end=\"2091\">\u00a0<\/h3><h3 data-section-id=\"x3woce\" data-start=\"2077\" data-end=\"2091\">6. Revisions<\/h3><p data-start=\"2093\" data-end=\"2144\">We offer revisions to ensure customer satisfaction.<\/p><p data-start=\"2146\" data-end=\"2164\">Revisions include:<\/p><ul data-start=\"2166\" data-end=\"2325\"><li data-section-id=\"15fhok2\" data-start=\"2166\" data-end=\"2192\">Minor stitch adjustments<\/li><li data-section-id=\"4cd6sc\" data-start=\"2193\" data-end=\"2248\">Text corrections (if requested before final approval)<\/li><li data-section-id=\"1ttwi9k\" data-start=\"2249\" data-end=\"2270\">File format changes<\/li><li data-section-id=\"dcur6a\" data-start=\"2271\" data-end=\"2325\">Design refinements within the original project scope<\/li><\/ul><p data-start=\"2327\" data-end=\"2405\">Major design changes or entirely new artwork may require an additional charge.<\/p><hr data-start=\"2407\" data-end=\"2410\" \/><h3 data-section-id=\"141iwpw\" data-start=\"2412\" data-end=\"2438\">\u00a0<\/h3><h3 data-section-id=\"141iwpw\" data-start=\"2412\" data-end=\"2438\">7. Intellectual Property<\/h3><p data-start=\"2440\" data-end=\"2494\">Customers retain ownership of the artwork they submit.<\/p><p data-start=\"2496\" data-end=\"2536\">By submitting artwork, you confirm that:<\/p><ul data-start=\"2538\" data-end=\"2612\"><li data-section-id=\"1997l3\" data-start=\"2538\" data-end=\"2562\">You own the design, or<\/li><li data-section-id=\"4aypd0\" data-start=\"2563\" data-end=\"2612\">You have permission to reproduce and modify it.<\/li><\/ul><p data-start=\"2614\" data-end=\"2717\">Xlura Digitizing is not responsible for copyright infringement resulting from customer-submitted files.<\/p><hr data-start=\"2719\" data-end=\"2722\" \/><h3 data-section-id=\"wp2qju\" data-start=\"2724\" data-end=\"2742\">\u00a0<\/h3><h3 data-section-id=\"wp2qju\" data-start=\"2724\" data-end=\"2742\">8. File Delivery<\/h3><p data-start=\"2744\" data-end=\"2833\">Completed files are delivered electronically via email or another agreed delivery method.<\/p><p data-start=\"2835\" data-end=\"2926\">Customers should review all files promptly and notify us of any issues as soon as possible.<\/p><hr data-start=\"2928\" data-end=\"2931\" \/><h3 data-section-id=\"d3so2f\" data-start=\"2933\" data-end=\"2961\">\u00a0<\/h3><h3 data-section-id=\"d3so2f\" data-start=\"2933\" data-end=\"2961\">9. Limitation of Liability<\/h3><p data-start=\"2963\" data-end=\"3054\">While we strive for the highest level of quality, Xlura Digitizing shall not be liable for:<\/p><ul data-start=\"3056\" data-end=\"3238\"><li data-section-id=\"2bdm2m\" data-start=\"3056\" data-end=\"3075\">Production losses<\/li><li data-section-id=\"hzlnwy\" data-start=\"3076\" data-end=\"3100\">Business interruptions<\/li><li data-section-id=\"bedgng\" data-start=\"3101\" data-end=\"3136\">Indirect or consequential damages<\/li><li data-section-id=\"1mridj2\" data-start=\"3137\" data-end=\"3204\">Incorrect embroidery caused by machine settings or operator error<\/li><li data-section-id=\"bs0f5b\" data-start=\"3205\" data-end=\"3238\">Customer-provided design errors<\/li><\/ul><p data-start=\"3240\" data-end=\"3317\">Our maximum liability is limited to the amount paid for the specific service.<\/p><hr data-start=\"3319\" data-end=\"3322\" \/><h3 data-section-id=\"12dl8an\" data-start=\"3324\" data-end=\"3345\">\u00a0<\/h3><h3 data-section-id=\"12dl8an\" data-start=\"3324\" data-end=\"3345\">10. Confidentiality<\/h3><p data-start=\"3347\" data-end=\"3543\">We respect the confidentiality of your artwork and project information. Your files will not be shared with third parties except when required to complete your order or comply with applicable laws.<\/p><hr data-start=\"3545\" data-end=\"3548\" \/><h3 data-section-id=\"k65a9f\" data-start=\"3550\" data-end=\"3574\">\u00a0<\/h3><h3 data-section-id=\"k65a9f\" data-start=\"3550\" data-end=\"3574\">11. Prohibited Content<\/h3><p data-start=\"3576\" data-end=\"3630\">We reserve the right to reject any project containing:<\/p><ul data-start=\"3632\" data-end=\"3802\"><li data-section-id=\"nzr30n\" data-start=\"3632\" data-end=\"3649\">Illegal content<\/li><li data-section-id=\"6995bg\" data-start=\"3650\" data-end=\"3681\">Offensive or abusive material<\/li><li data-section-id=\"yibye0\" data-start=\"3682\" data-end=\"3695\">Hate speech<\/li><li data-section-id=\"1sdzbv6\" data-start=\"3696\" data-end=\"3739\">Copyrighted content without authorization<\/li><li data-section-id=\"jt23ah\" data-start=\"3740\" data-end=\"3762\">Trademark violations<\/li><li data-section-id=\"ji9umr\" data-start=\"3763\" data-end=\"3802\">Content that violates applicable laws<\/li><\/ul><hr data-start=\"3804\" data-end=\"3807\" \/><h3 data-section-id=\"piz6tx\" data-start=\"3809\" data-end=\"3828\">\u00a0<\/h3><h3 data-section-id=\"piz6tx\" data-start=\"3809\" data-end=\"3828\">12. Website Usage<\/h3><p data-start=\"3830\" data-end=\"3847\">You agree not to:<\/p><ul data-start=\"3849\" data-end=\"4036\"><li data-section-id=\"t8kkxn\" data-start=\"3849\" data-end=\"3894\">Attempt unauthorized access to our website.<\/li><li data-section-id=\"2garsp\" data-start=\"3895\" data-end=\"3939\">Upload malicious software or harmful code.<\/li><li data-section-id=\"1uljbwk\" data-start=\"3940\" data-end=\"3979\">Interfere with website functionality.<\/li><li data-section-id=\"10mi1k7\" data-start=\"3980\" data-end=\"4036\">Use our website for fraudulent or unlawful activities.<\/li><\/ul><hr data-start=\"4038\" data-end=\"4041\" \/><h3 data-section-id=\"bwp849\" data-start=\"4043\" data-end=\"4066\">\u00a0<\/h3><h3 data-section-id=\"bwp849\" data-start=\"4043\" data-end=\"4066\">13. Third-Party Links<\/h3><p data-start=\"4068\" data-end=\"4236\">Our website may contain links to external websites for your convenience. We are not responsible for the content, services, or privacy practices of third-party websites.<\/p><hr data-start=\"4238\" data-end=\"4241\" \/><h3 data-section-id=\"12lbkep\" data-start=\"4243\" data-end=\"4271\">\u00a0<\/h3><h3 data-section-id=\"12lbkep\" data-start=\"4243\" data-end=\"4271\">14. Changes to These Terms<\/h3><p data-start=\"4273\" data-end=\"4504\">We may update these Terms and Conditions at any time without prior notice. The latest version will always be available on this page. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.<\/p><hr data-start=\"4506\" data-end=\"4509\" \/><h3 data-section-id=\"onoioh\" data-start=\"4511\" data-end=\"4530\">\u00a0<\/h3><h3 data-section-id=\"onoioh\" data-start=\"4511\" data-end=\"4530\">15. Governing Law<\/h3><p data-start=\"4532\" data-end=\"4724\">These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Xlura Digitizing operates, unless otherwise required by law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Last Updated: July 2026 Welcome to Xlura Digitizing. These Terms and Conditions govern your use of our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1034","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/xluradigitizing.com\/index.php?rest_route=\/wp\/v2\/pages\/1034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xluradigitizing.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xluradigitizing.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xluradigitizing.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xluradigitizing.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1034"}],"version-history":[{"count":4,"href":"https:\/\/xluradigitizing.com\/index.php?rest_route=\/wp\/v2\/pages\/1034\/revisions"}],"predecessor-version":[{"id":1038,"href":"https:\/\/xluradigitizing.com\/index.php?rest_route=\/wp\/v2\/pages\/1034\/revisions\/1038"}],"wp:attachment":[{"href":"https:\/\/xluradigitizing.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}